Retail Loss Prevention
Retail Loss Prevention
Services We Offer
- Plain Clothes Guards
- Undercover Security Guards
- Uniformed Security Guards
- Apprehension of Shoplifters
- Preparation of Reports
What is it About Retail
When it comes to security, retail has several unique challenges to consider. First, retail stores have customers entering and exiting the premises virtually non-stop throughout the day. Since it is unusual to have a ratio of employees to customers that would allow staff to monitor each customer, monitoring change rooms as well as the front end can become not only difficult—but ultimately impossible to do well. Between working the tills, helping customers find what they’re looking for, and keeping the store tidy, staff are working with full plates.
Overwhelmed staff in busy times, like the Christmas season, may be furthered by the fact that there may be staff changes due to attrition or staffing up to meet the demands of the season. New employees require training to be effective. When unfamiliar with the store’s security systems, they are more likely to panic and overlook suspicious behavior, or to wave a customer through when an alarm bell rings (and watch them leave with their stolen goods). In addition, with increased inventory to meet demand and more foot traffic in your store, opportunistic thieves are quick to move in and snatch an item ‘on the house’.
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Common Retail Security Mistakes
If you are interested in improving your store security, you can avoid mishaps in your implementation by steering clear of some common mistakes. First, ensure that you have consulted a professional who understands your industry and what considerations should be taken into account before outlining your security plan. All the fancy bells and whistles in the world won’t protect against theft if they aren’t a good fit for the needs of your environment. Security should not rely on stand-alone systems, but should have several layers that work together, like video, alarm, and foot patrol. Video footage of a theft in progress may be helpful in identifying the suspects, but it does little to stop the crime from occurring if there isn’t anyone to respond quickly. Our security professionals at ROYALE MARINE SECURITY are pleased to offer suggestions and answer any questions you may have about implementing a new security program or upgrading older technology.
In considering what you are willing to pay to secure your store, don’t make price the only factor. The fact is, many retail businesses underestimate the importance of investing in securing their premises. It can take being robbed of valuable inventory or experiencing another event to trigger the need for security, and the costs you incur at that point are two-fold: costs associated with damage and/or inventory replacement, and the cost of the new system. If staff feel unsafe entering and exiting your building, you could find yourself understaffed. It can be difficult for the average person to understand how fraudsters think in order to anticipate the level of protection we require. Rather than underestimate the courage, intelligence, and motivation of these fraudsters, it is better to overestimate in order to mitigate the risk of retail theft. Before you DIY your security system, be sure to consult with ROYALE MARINE SECURITY for advice and recommendations. It could save you time and money!